Subekti, A.
(2012).
Pengaruh Tangibel, Reliability, Responsiveness, Assurance, Empathy Terhadap Pelayanan Automatic Teller Machine Bank Central Asia Di Yogyakarta.
Jurnal Manajemen, 2(1), 43 - 48.
Retrieved from https://jurnalfe.ustjogja.ac.id/index.php/manajemen/article/view/140