SUBEKTI, Asih Ayu.
Pengaruh Tangibel, Reliability, Responsiveness, Assurance, Empathy Terhadap Pelayanan Automatic Teller Machine Bank Central Asia Di Yogyakarta.
Jurnal Manajemen, [S.l.], v. 2, n. 1, p. 43 - 48, june 2012.
ISSN 2541-4348.
Available at: <https://jurnalfe.ustjogja.ac.id/index.php/manajemen/article/view/140>. Date accessed: 12 july 2025.