Kartikaningrum, Nuki.
" PENGARUH TANGIBLE, RELIABILITY, RESPONSIVENESS, ASSURANCE, EMPATHY TERHADAP KEPUASAN KONSUMEN WAROENG SPESIAL SAMBAL (SS YOGYAKARTA." <em>Jurnal Manajemen</em> [Online], 3.2 (2013): 24 - 31. Web. 13 Jul. 2025